Byrnes Communications is a customer-first marketing agency. We work with technology companies to help them engage their most valuable resource – their customers. Customer-first marketing uses customer interests and goals as the “North Star” to drive marketing strategy; the focus is on providing value at each step of the customer journey. This approach drives long-term business growth by increasing the value you provide to your customers and, in turn, their value to you.
Byrnes Communications provides marketing consulting services to technology companies across four key practice areas: Advocacy, References, Insights, and Content. We help our clients engage their customers as advocates; capture customer stories to share as references; gain a deeper understanding of customer needs and pain points through insights; and develop compelling content for-and with-their customers.